view cart menu separator categories menu separator faq
advanced search
* Pricing and Typographical Errors
Due to the fast pace of the computer and consumer products industries, all prices are subject to change without notice. We make every effort to minimize these changes and give our customer the best and accurate pricing and product.

* Warranty Disclaimer
Partscube offers to its valued customer 30 days replacement and refund warranty on their products. This gives an edge to customer to examine the product and test it accordingly. Although all items shipped to customers are tested before shipping. Partscube is not liable of any damage done in installation of the product. All items are categorized in no return, yes return and partial refund warranty. You can contact us by email to sales@partscube.com for any query.

* Payment Methods
Credit Cards – There is no additional charge for using your credit card on Partscube. We accept all major credit cards including, Visa, MasterCard, American Express, and Discover. Incorrect information of any type may cause a delay in processing your order. To avoid this delay please provide us your exact billing address and telephone number (the address and phone number your credit card bank has on file for you).

* Returns, Replace, Refund Shipping
To achieve customer satisfaction, we employ a full time customer service department, provide rapid email, and offer a 30-Day NO-HASSLE Money-Back Guarantee! We follow the basic rules listed below when honoring our guarantee:

1. The item must be covered by Partscube (This is explained within the product details.)
2. Returns arriving within 30 days of purchase allow a customer to choose to receive a replacement order shipped at no charge, or a refund of the purchase price, less shipping and handling charges.
3. Customers must contact Partscube for all return requests. Packages MUST have an authorized, active RMA number to qualify, or else package may be refused.
4. All returns must be repackaged as originally shipped including all accessories/manuals/software.
5. If a customer have purchased a wrong product or no longer need the product he can return the item with original packing as received. In this case 20% restocking fee will be charged. Return shipping is not refundable.
6. Due to extreme shipping costs and transit times, Partscube will not ship the item to international address.

* How to apply for a Return Authorization (RMA) number
Please double check that your order is defective or contains errors. Most orders returned to us test fine! If you need assistance with your item, we may be able to help. Please contact us before initiating a return. Please note that we may only be able to answer the most basic questions, and cannot offer intensive technical support.

Before contacting us, please gather all of your order details

Name order was placed with
A Valid E-Mail address
RMA information will be e-mailed to you
Web store Order number found on the shipping invoice
Payment Date found on the shipping invoice
Reason for return request

Contact us by email to sales@partscube.com. You will receive a reply from Partscube within 24-48 business hours, excluding weekends and holidays.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

Transit time - (5 to 10 business days)
Refund Process - (1 to 3 business days)
Refund show in your account - (5 to 10 business days).
Last Updated: 9 Jan 2017 08:14:44 PST home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder